Andre Obradovic | Which Path Pty Ltd ABN: 87 953 747 028.
Last updated: June 2026
1. Our Commitment to Your Privacy
Which Path Pty Ltd (trading as Andre Obradovic) is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights in relation to it.
We handle personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. What Information We Collect
Contact and identity information
- Name and email address collected via website opt-in forms, enquiry forms, and coaching intake forms
- Phone number where provided
Health information
- Current medical conditions, medications, and relevant health history collected via the coaching intake form prior to program commencement
- This is sensitive information under the Privacy Act and is handled accordingly
Payment information
- Payment is processed securely through eWAY and Klarna. We do not store credit card or payment details. When you pay via Klarna, you enter a direct financial relationship with Klarna and their terms and privacy policy apply to that transaction. eWAY’s privacy policy is available at eway.com.au. Klarna’s privacy policy is available at klarna.com/au.
Website usage data
- Standard analytics data including pages visited, time on site, and general location (collected via Google Analytics or equivalent). This data is aggregated and not linked to your identity.
3. Why We Collect Your Information
We collect personal information to:
- Deliver coaching services and respond to enquiries
- Send educational content, program materials, and updates you have opted in to receive
- Fulfil our duty of care obligations as a coaching service provider
- Comply with legal and insurance requirements
- Improve the quality of our services
We do not collect more information than is necessary for these purposes.
4. Email Marketing
If you opt in via this website, your name and email address are added to our email list managed through ActiveCampaign. You will receive educational content and occasional coaching program information.
You can unsubscribe at any time using the link in any email we send. Unsubscribing removes you from marketing communications. It does not affect the delivery of services you have already purchased.
5. How We Store Your Information
Personal information – including health information collected via intake forms – is stored within ActiveCampaign, a cloud-based platform operated by ActiveCampaign LLC, based in the United States.
By providing your information, you consent to it being stored on servers outside Australia. ActiveCampaign maintains security practices consistent with industry standards. Their privacy policy is available at activecampaign.com.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Access to client information is limited to Andre Obradovic and any directly engaged support staff bound by confidentiality obligations.
6. Disclosure of Your Information
We do not sell, rent, or trade your personal information.
We may disclose information to third parties only where:
- You have given consent
- It is required to deliver a service you have engaged (e.g. payment processing)
- We are required to do so by law
- It is necessary to protect the safety of you or another person
Where you choose to pay via Klarna, your transaction details are shared with Klarna for the purpose of processing payment and managing the payment arrangement. Klarna operates independently and their data handling is governed by their own privacy policy.
7. Health Information
Health information collected via our intake process is used solely for the purpose of delivering coaching services safely and effectively. It is not shared with third parties except where you have consented or where disclosure is required by law.
If you are working with a GP or treating practitioner and have requested that we liaise with them, any communication occurs only with your explicit consent.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to any legal retention requirements
- Withdraw consent to marketing communications at any time
To exercise any of these rights, Contact me via the form at andreobradovic.com/work-with-me
We will respond to access and correction requests within 30 days.
9. Data Retention
We retain personal information for as long as necessary to deliver services and meet legal obligations. Client health and coaching records are retained for a minimum of seven years following the end of the coaching relationship, consistent with Australian business record-keeping requirements.
Marketing contact information is retained until you unsubscribe or request deletion.
10. Complaints
If you believe we have mishandled your personal information, contact us first via the form at andreobradovic.com/work-with-me. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
11. Changes to This Policy
We may update this policy from time to time. The current version will always be published at andreobradovic.com/privacy-policy with the date of last update noted at the top.
12. Contact
Which Path Pty Ltd
Phone: 0428 868 916
Contact me via the form at andreobradovic.com/work-with-me
